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Frequently Asked Questions
Find answers to common questions about DNA testing and our services
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Before You Purchase
Ordering and Registration
Sample Collection and Return
DNA Test Report and Next Step
40 questions found
What are DNA and SNPs?
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What is a DNA test?
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Who are Absolute Genetic Technologies?
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Why should I choose you over other companies?
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What are your products and services?
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What is inclusive in the DNA test package?
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How accurate is the DNA Test report?
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What happens after I receive the DNA test report?
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What happens if my child's or my sample fails?
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How will I know that my child's report is ready?
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Is registering my information important?
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Where will the DNA samples be collected? Do I need to bring my child to your office for the test?
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Where is my sample analysed?
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How is genetic testing done?
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Who should get genetic testing?
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What is the minimum age to do genetic testing?
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Do you need to draw blood from my child to do a genetic test?
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How are my data and privacy protected?
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Why do you use saliva (buccal cells) for DNA testing instead of other methods like fingerprints?
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What's the difference between the Nutrition Test and the Health Test?
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How many parents have done this test?
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What makes your DNA test service different?
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Can the DNA test kit and report be bought outside of Malaysia?
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I still have not received my DNA collection kit order. What should I do?
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How do I register for the DNA test kit?
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What is Sample ID?
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How do I make the payment?
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Is there an installment plan available?
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How will I receive the DNA Test Kit?
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How do I collect my child's or my DNA sample?
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How long does it take for me to receive the DNA test kit?
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Can I register my information later?
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Where do I send my DNA sample after collection?
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How do I access my results?
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Will I be able to understand the genetic results and the report?
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Will there be a consultation after my DNA assessment is given to me? How is the consultation session conducted?
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Is there any support after the DNA testing and consultation?
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What can parents do with the children's Decode Talent DNA Test results?
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How long is the 1-on-1 consultation? Is the consultation online or physical?
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Will there be any updates to my report?
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